How do I place an order?
First, click on the product image or product name to view the item details. Choose the color or size, then enter the quantity you want to purchase. You can click the “buy now” button to proceed to checkout directly, or “add to cart” and buy later with other items. You can view your cart by clicking on the cart button in the upper right-hand section of every page.
You can contact us by email or call us at +44 203 290 3929 (Mo- Fr: 10:00-17:00) if you have any questions.
How do I pay for my purchase?
We currently accept Paypal payments and credit card payments.
You can log in to your Paypal account to pay. (What is Paypal?)
How do I change or cancel my order after I’ve placed it?
In-stock items normally ship within 2-7 business days after an order has been placed. We will accept changes or the cancellation of your order for items that have not shipped or if they are on back-order.
To change or cancel your order, contact our Customer Service via email or call us at +44 203 290 3929 (Mo- Fr: 10:00-17:00). We’ll do everything we can to accommodate your request. Once an item has shipped, cancellation is not possible. Click here to access our Return Policy.
Why is the price for an item different from when I added it to the shopping cart?
Prices are subject to change—including temporary reductions as well as permanent increases. The prices of items in your cart represent the current price for which you will be charged.